Product Support
Module: ACCOUNTS RECEIVABLE
Menu Option: DEBTOR TRIAL BALANCE REPORT

Problem:
Why don't my GL Debtor Control account and Debtor Trial Balance Report reconcile?
   
Cause:

CAUSE 1
There is an unbalanced batch in the General Ledger.


CAUSE 2
Transactions of the wrong type are posted to the GL Debtors Control account.

CAUSE 3
Debtor transactions are not posted to the GL Debtors Control account.

CAUSE 4
An incorrect General Journal posting was done on the GL Debtors Control account or the previous month's Accrual & Reversal Journal did not reverse in the current GL month.

   
Solution:

SOLUTION 1
Run the General Ledger Batch Audit Trail report and check for unbalanced batches. Correct the problem with a General Journal.


SOLUTION 2
Run the GL Ledger report in detail on the GL Debtors Control account. Search for transactions of a type other than ARL??? or SAL???. Allocate the wrong entries with a General Journal.

Locate the source for the incorrect entries and link it to the correct GL Account.

SOLUTION 3
Run the GL Ledger report on all transaction types for Debtors (Sources = ARL??? and SAL???). Check if any transactions were updated to the wrong GL Account. Correct the problem with a General Journal.

Locate the source for the incorrect entries and link to the correct GL Account.

SOLUTION 4
Correct the problem with a General Journal or reverse the previous month's Accrual Journal.

The correct procedure is never to process Journals to the Control Accounts, except Accrual and Reversal Journals. When processing Accrual and Reversal Journals it is safest to select the Automatic Reversal option.

   
See Also

 
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Author:   Jacques Olivier
Published:   June 25, 2003 13:26
Last Modified:  
Products:   EzyWine, EzyAuction, EzyAccounts
Version:   2003.01.xx | All
Approved By:   Angela Cugola

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