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SOLUTION
1
Run the General Ledger Batch Audit Trail report and
check for unbalanced batches. Correct the problem with
a General Journal.
SOLUTION 2
Run the GL Ledger report in detail on the GL Debtors
Control account. Search for transactions of a type other
than ARL??? or SAL???. Allocate the wrong entries with
a General Journal.
Locate
the source for the incorrect entries and link it to
the correct GL Account.
SOLUTION
3
Run the GL Ledger report on all transaction types for
Debtors (Sources = ARL??? and SAL???). Check if any
transactions were updated to the wrong GL Account. Correct
the problem with a General Journal.
Locate
the source for the incorrect entries and link to the
correct GL Account.
SOLUTION
4
Correct the problem with a General Journal or reverse
the previous month's Accrual Journal.
The
correct procedure is never to process Journals to the
Control Accounts, except Accrual and Reversal Journals.
When processing Accrual and Reversal Journals it is
safest to select the Automatic Reversal option.
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